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Akumal Emergency Medical Services Program

A Community Initiative to Save Lives

The Akumal Emergency Medical Services Program was created by the Vecinos Board of Directors to strengthen emergency medical response within our community.

Akumal is home to residents, workers, and visitors from around the world. In a cardiac emergency, the first few minutes are critical. Immediate access to proper equipment and assistance can make the difference between life and death.

This initiative is built on three pillars:

• 24/7 Ambulance Service
• Strategic installation of Automated External Defibrillators (AEDs)
• Community training in First Aid and CPR

24/7 Ambulance Service

We currently have ambulance service available to the community.

This service is possible thanks to:

• The Board of the Vecinos de Akumal Norte AC, for initiating this program.
• Hotel Akumal Caribe, which is donating lodging for paramedics and nighttime parking for the ambulance in front of Chomak.
• Parque Tsuuk, which is donating daytime parking space for the ambulance and meals for the paramedic team.

This community support is essential to the sustainability of the program.

The Medical Emergencies Committee does not operate medical services directly; its role is coordination, communication, and program support.

First Informational Meeting

We warmly invite the entire community to attend our first informational meeting:

 March 2, 2026
 9:00 AM
 La Buena Vida Restaurant

We will have the presence of:

• The Director of Hospital La Joya in Playa del Carmen
• Doctors from Akumal town
• Paramedics from the ambulance service
• Directors of the ambulance company
• Representatives from the Red Cross
• Other medical professionals and emergency response experts

During this meeting, questions will be addressed regarding emergency response in the area, how the ambulance service operates, AED installations, and upcoming community training programs.

Everyone is welcome.

Emergency Contact (Ambulance)

In case of medical emergency, please contact:  984 318 8632
We recommend posting this number visibly in homes, condominiums, and businesses.

Note: We have refrigerator magnets with the ambulance phone number available for you. Please feel free to pick up one or two at the entrance gate (“pluma”) and ask the guard for them.

AED Installation

We are proposing the installation of AEDs in strategic locations throughout Akumal.

Proposed equipment:

ZOLL AED Plus
Includes battery and CPR pads.

Cost per fully installed unit:

• AED Unit: $35,000 MXN + VAT
• Alarmed cabinet (indoor/outdoor): $3,850 + VAT
• Shipping: $2,030

Total per installed unit: $47,096 MXN

Project Goals:

• Initial minimum: 3 units
• Full goal: 6 units (including one for Pueblo Akumal)

Donations will also support maintenance and replacement of consumables.

Community Training

Initial training sessions will be held on:

March 3, 4, and 5, 2026
(Schedule to be announced)

Training includes:

• First Aid
• CPR
• AED Use

Our goal is to ensure residents, staff, and business employees are prepared to respond effectively during emergencies.

Practical Safety Guides

Printable safety guides for properties will soon be available here, including:

• Basic emergency protocols
• Emergency contact information templates
• Recommendations for condominiums and businesses

Medical Emergencies Committee

The committee includes 24 community representatives, representing:

Yalku, Half Moon Bay, Akumal Bay, Akumal Center, Parque Tsuuk, Pueblo Akumal, South Akumal, Aventuras Akumal, Punta Sur, Jade Bay, Chan Chemuyil, and Chemuyil.

The committee operates in the areas of:

• Coordination
• Communication
• Fundraising
• Training

Please Support Saving Lives in Akumal!

This is a 100% community-driven initiative.

Donations support:

• AED purchases
• Installation and signage
• Maintenance
• Training programs
• Program sustainability

Donate here:
https://vecinosakumalnorte.org/Donate

Together, we can build a safer and better prepared Akumal.